Privacy Policy
Last Updated: 24 March 2026
1. Introduction
Craigsfarm Community Development Project Ltd (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
By accessing or using our website, you agree to the terms of this Privacy Policy.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name and contact details (email address, phone number)
- Organisation name and details
- Membership information
- Event registration details
- Room rental information
- Forum posts and comments
- Site visit requests and communications
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on pages
- Referring website addresses
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain our community hub services
- Process service user course registrations
- Process venue bookings
- Process your donations
- Organise and manage events, forums, and community activities
- Respond to your enquiries and provide customer support
- Send you updates and information about our services
- Improve our website and user experience
- Comply with legal obligations and protect our rights
- Facilitate communication between community members and organisations
4. Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we process your personal data based on:
- Consent – You have given clear consent for us to process your personal data
- Contract – Processing is necessary for a contract we have with you
- Legal obligation – Processing is necessary to comply with the law
- Legitimate interests – Processing is necessary for our legitimate interests
5. Information Sharing and Disclosure
We may share your information with:
- Community Members – Information posted in public areas may be visible
- Service Providers – Third-party vendors supporting our services
- Partner Organisations – With your consent
- Legal Authorities – When required by law
We do not sell, rent, or trade your personal data to third parties.
6. Data Security
We implement appropriate technical and organisational measures to protect your data. However, no online system is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy, unless a longer period is required by law.
8. Your Rights Under GDPR
If you are in the UK or EEA, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict processing
- Transfer your data
- Object to processing
- Withdraw consent at any time
To exercise your rights, contact us using the details below.
9. Cookies and Tracking Technologies
We use cookies to enhance your experience.
Types of Cookies We Use:
Essential Cookies (Always Active)
- Website functionality
- Security and authentication
- Cookie preferences
Performance Cookies (Optional)
- Website usage analytics
- Performance tracking
Functionality Cookies (Optional)
- Preferences and settings
- Improved user experience
Managing Cookies:
You can manage cookies via:
- Cookie consent banner
- Browser settings
- Third-party opt-out tools
Disabling cookies may affect website functionality.
10. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices. Please review their policies separately.
11. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect data from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.
13. Contact Us
Craigsfarm Community Development Project Ltd
- Email: info@craigsfarm.org.uk
- Location: Craigshill, Livingston
14. Complaints
If you have concerns about your data, you can contact:
Information Commissioner’s Office (ICO)
- Website: www.ico.org.uk
- Helpline: 0303 123 1113
Join Our Community
The work of the Craigsfarm Community Development Project is made possible through the commitment of our team, partners, and community members. If you would like to learn more about our programmes, get involved, or access support, we welcome you to connect with us and become part of the Craigsfarm community.